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Great service this past Friday from Heat and Air Direct. We had Chis and Daniel tune up both of our units for the summer. They made a few recommendations for up-grades regarding some electrical components which we made. The guys were very professional and did not pressure us for the up-grades, instead made sure we understood the benefits to both of the units and also our utility bills. We have been using Heat and Air Direct for several years now and they have always been on time, courteous, and reasonably priced. My wife and I would highly recommend them for any of your HVAC needs.
Heat repair and tuneup
Russ was on time, corrected issues efficiently and gave us a fair price. Honest man. Will use him for all our HVAC issues.
New heat and air install
Great service, very reliable and answered all questions very clearly
Lightning repair
Fast and friendly service. Great job on repairs.
Professional Ontime Quality Service
Russell was on time for my appointment and did an excellent job repairing my furnace and getting it ready for cold weather.
Project: Repair or Service a Central Air Conditioning System
Russell was very professional and courteous. I highly recommend him for any Services you may need with your heating and air.
Project: Install or Replace Ductwork
Very professional, very experience,nice job,fair price.
Project: Repair or Service a Central Air Conditioning System
Russell is the best. No question. He was very helpful in trying to help me diagnose the problem (to save me some money) and extremely responsive in coming out even after I cancelled my first appointment. Russell clearly explained everything he was doing and why he was doing it. In no time, he figured out the issue and fixed our problem. He didn't try to push services on us, and his price was more than fair. I'll be calling him for all of my future services and repairs (few I hope). Feel confident in hiring Russell.
Project: Repair or Service a Central Air Conditioning System
Russell was prompt and professional. He spent the time to explain the service needed and I received great value for my money. I will call him again for service when needed
Project: Repair or Service a Central Air Conditioning System
Very nice and prossional, on time too
Project: Repair or Service a Central Air Conditioning System
I would recommend this company 10 on a scale from 1 - 10 .... Could not have been a better experience ! The Gentleman found a simple malfunction and that was that......
Job Description: Damage Assessment
Your overall rating for this claim was: 10
Your specific category ratings were as follows:
Reliability (Must Check in and Out for Perfect Score) - 10
Communication with Claims Coordinator - 10
Submission of Field Findings - 10
Photo Quantity / Quality - 10
Technical Findings Quality
Findings Detail - 10
Repair Breakdown (Pricing Not Required) - 10
Evidence of Damages via Supporting Photos - 10
Photo of Dataplate - 10
HVACi Survey Rating
Kings Mountain, NC
This rating was generated using responses to specific questions, as answered by the HVACi operations team assigned to this assignment.
Your overall rating for this claim was: 10
Your specific category ratings were as follows:
• Reliability (Must Check in and Out for Perfect Score) - 10
• Communication with Claims Coordinator - 10
• Submission of Field Findings - 10
• Photo Quantity / Quality - 10
Technical Findings Quality
• Findings Detail - 10
• Repair Breakdown (Pricing Not Required) - 10
• Evidence of Damages via Supporting Photos - 10
• Photo of Dataplate - 10
HVACi Survey Rating
Charlotte, NC
Below you will find your survey rating for the damage assessment you performed for HVACi File # 17-138166 in Charlotte, NC.
This rating was generated using responses to specific questions, as answered by the HVACi operations team assigned to this assignment.
Your overall rating for this claim was: 10
Your specific category ratings were as follows:
• Reliability (Must Check in and Out for Perfect Score) - 10
• Communication with Claims Coordinator - 10
• Submission of Field Findings - 10
• Photo Quantity / Quality - 10
Technical Findings Quality
• Findings Detail - 10
• Repair Breakdown (Pricing Not Required) - 10
• Evidence of Damages via Supporting Photos - 10
• Photo of Dataplate - 10
HVACi Survey Rating
Carthage, NC
Below you will find your survey rating for the damage assessment you performed for HVACi File # 17-139424 in Carthage, NC.
This rating was generated using responses to specific questions, as answered by the HVACi operations team assigned to this assignment.
Your overall rating for this claim was: 10
Your specific category ratings were as follows:
• Reliability (Must Check in and Out for Perfect Score) - 10
• Communication with Claims Coordinator - 10
• Submission of Field Findings - 10
• Photo Quantity / Quality - 10
Technical Findings Quality
• Findings Detail - 10
• Repair Breakdown (Pricing Not Required) - 10
• Evidence of Damages via Supporting Photos - 10
• Photo of Dataplate - 10
Service Areas
Kannapolis, NC, USA
China Grove, NC 28023, USA
Charlotte, NC, USA
Huntersville, NC 28078, USA
Davidson, NC, USA
Mooresville, NC, USA
Locust, NC, USA
Albemarle, NC, USA
Mt Pleasant, NC, USA
Salisbury, NC, USA
Mecklenburg County, NC, USA
Cornelius, NC, USA
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- 1068 Union Street South, Concord, NC 28025 (704) 918-5421
